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Required memory for OneAgent update system notifications

mmevanson
Participant

Greetings,

I am currently looking at System Notifications and see many of our agent upgrades failing due to required memory.  However, I don't understand the message, since it indicates that it has enough memory to cover the 200MB requirement. 
Agent Update - Please check available memory on host_x Required memory: 200 MB, available: 14373 MB.

Why would it report a required memory issue when there is plenty available?

 

Thanks in Advance.   Matt

Matt Evanson - CloudEngineer / Observability
7 REPLIES 7

AntonPineiro
DynaMight Guru
DynaMight Guru

Hi,

You have here requirements for updates:

You can raise support ticket attaching OneAgent diagnostics.

Best regards

❤️ Emacs ❤️ Vim ❤️ Bash ❤️ Perl

Thanks, but this message is actually talking about Memory and not Disk Usage.   The Disk Usage message makes sense. 

 

Matt Evanson - CloudEngineer / Observability

Hi,

I would raise a support ticket.

Best regards

❤️ Emacs ❤️ Vim ❤️ Bash ❤️ Perl

Yosi_Neuman
DynaMight Guru
DynaMight Guru

Hi @mmevanson,

Did you get any updates from support that you can share with us here about this issue?

Which OA version update fire those error messages and on what platform?

Thanks in advance for your information 

Yos  

dynatrace certificated professional - dynatrace master partner - Matrix Soft Ware Division - Israel

mmevanson
Participant

I was told that a fix would be in future OA versions.

Matt Evanson - CloudEngineer / Observability

Hi @mmevanson 
Do you have a ticket or link with that response from the Dynatrace team that you can share with us?

Pierre Gutierrez - LATAM ACE Consultant - Loving Cats! Loving Technology !

System Notifications and Memory Error – Dynatrace

It is Ticket  #302794
Per DT:
For Host  in NonProd: 

  • I have reviewed the issue with our R&D team. Our developers have already identified the problem and are actively working to resolve it as soon as possible with an upcoming release.
Matt Evanson - CloudEngineer / Observability

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