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Usability of Gen3 Timeframe Selector ???

AntonioSousa
DynaMight Guru
DynaMight Guru

I personally keep trying to use new Gen3 Dynatrace apps, but repeatedly go away because of a single factor:

  • The Gen3 timeframe selector is not usable for me

When one uses the Dynatrace platform to get data and really access/process information, using the timeframe selector is probably one of the most repeatedly done actions. In Gen3 apps, I consistently cannot get things done, so I go back!

Are you experiencing the same? What tricks & tips do you have for things like (these are only some that come to mind, after one more frustrated tentative usage of Gen3 apps):

  • You cannot do more than 90 days. Classic does it for a year. I need this a lot!
    AntonioSousa_2-1752086906471.png
  • I don't use AM/PM. We in Europe mostly use timing like 20:00, at the moment. No way that I know of doing this.
  • Timezone is not consistent. I have tenants where it's in UTC+1 in classic and UTC in Gen3. I always have to be careful so it doesn't mess up! For example it's 20:02 here, when the following shows up:
    AntonioSousa_3-1752087746676.png
    The documentation says "Timeframe selector uses the time zone specified in the user settings for your computer." but that's not true, because I have inconsistent behavior in several tenants, at the same moment/same PC.
  • You can't copy the timeframe selector from one place to another. You have to repeatedly set it manually.
  • No Recent tab, which I use a lot
Antonio Sousa
3 REPLIES 3

marco_irmer
Champion

I have answers to some of your concerns, hopefully:

  1. Limitation of 90 days - This is less of a time selector issue and more a limitations for the individual apps, actually. For example, the new Services app is currently limited to just 60 days of historical data. I have seen a few enhancements to available timeframe options in recent release notes, but I am of the same mind as you here, which is that I still use the classic apps extensively and I don't feel bad about it. 😀
    P.S. - The new Dashboards and Notebook apps, which I use A LOT, do not suffer from these limitations to the best of my knowledge.
  2. AM/PM formatting of timestamps - You can change the "Region" setting in your user preferences to have the time format show in a format that is appropriate for your region. The screenshot example below shows how the timeframe selector looks if you choose "English - Sweden"
    marco_irmer_0-1752097177418.png
  3. Time zone inconsistency - You *should* be able to update your user preferences to use either "use browser default", or a specific time zone. I use the browser default personally so that I always see timestamps in my own local time.
  4. Copy/Paste of timeframe selector - I can't say that I have ever felt a need to copy timeframes around, which may be because I often use the CTRL-Click short to drill down using a new browser tab and this generally keeps my timeframe intact. That said, the timeframe is encoded in the URL parameters and if you insisted, you could always copy/paste there.

Hope some of that helps, at least a tiny bit.

 

AntonioSousa
DynaMight Guru
DynaMight Guru

@marco_irmer ,

Thanks for #2 and #3. What I can't understand is why in #3 I see different behaviors across different tenants... Also a pity these are not referenced in the documentation.

Regarding #1, that means that the app can control how the timeframe selector behaves?

Regarding #4, I use it a lot; indeed, I would also add that I most of the times also edit it directly. Which is much easier than editing the new one...

 

Antonio Sousa

I think #2 and #3 (timezone and region settings) are tenant specific. You would want to check your user preferences in each individual tenant to make sure they all match.

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