13 Jul 2026 09:15 AM
We have a need for ctc servers to be in full stack to test out our monitoring however when trying to set some of them to full stack we get the following error
initial research indicates that there is a problem with the oneagentctl.exe file , indeed on the servers with the problem it appears to have been "updated" today but has a file size of 0 bytes
D:\Dynatrace\OneAgent\agent\tools>dir D:\Dynatrace\OneAgent\agent\tools\oneagentctl.exe Volume in drive D is Support Volume Serial Number is 0C29-76E6
Directory of D:\Dynatrace\OneAgent\agent\tools
08/07/2026 16:34 0 oneagentctl.exe
Can you please urgently advise how we reinstall this missing exe/dynatrace
13 Jul 2026 11:07 AM
Hi,
I would suggest opening a support ticket.
Best regards
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