Microsoft support for Internet Explorer 10 ended on January 31, 2020. Dynatrace will end support for Internet Explorer 10 and earlier versions in May 2023 with the release of JavaScript Agent version 1.265 and Dynatrace version 1.266. As a result, The JavaScript Agent will no longer initialize on those browsers and therefore will not be sending any RUM data to the Dynatrace platform.
We understand that there are some applications that can only be accessed using older versions of Internet Explorer. For such applications, you can use a version of Dynatrace RUM JavaScript that remains compatible with Internet Explorer versions 7-10. Dynatrace will continue providing security updates as and when necessary during normal support cycle.
In the Dynatrace web UI, go to Applications > (My web application) > Settings > Injection > RUM JavaScript updates. Select Latest IE-7-10 supported as your RUM JavaScript version. This setting supports any applications that rely on older versions of Dynatrace RUM JavaScript.
JavaScript frameworks
These JavaScript frameworks will lose support with the release of JavaScript Agent version 1.265 and Dynatrace version 1.266:
- While Angular will remain supported, AngularJS and Angular with SystemJS will be deprecated
- Timing metrics for JavaScript files and images on non-W3C-compliant browsers
- dojo
- extjs
- icefaces
- jquery
- mootools
- prototype
- activex
If you are using one of the above desupported frameworks, please turn on the generic ones instead to collect monitoring data. You can use the same approach that is applied for IE7-10 desupport to use the older version. If something does not work as expected or if you need further assistance, please contact Dynatrace support.
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