Mobile RUM data not Visible

[saumil]

Hi,

We are instrumenting Flutter mobile application, when we saw the logs it says " Dynatrace Flutter Plugin started!", but there is no data captured.

Note: We have managed setup and have set the beacon endpoint as Environment ActiveGate

Could you please help me with the solution?

[Patrick_H]

Hi,
we would need a bit more information for troubleshooting. To not publicly post your logs here I suggest to open a support ticket at https://support.dynatrace.com/
Did you already check for certificate issues preventing communication with the environment AG?

[HannahM · Accepted solution]

This is already a support ticket