RUM & Power BI Report Server

[Arnaud_GERMAIN]

Hello,

is it planned to support Real User Monitoring auto-injection for "Power BI Report Server" of Microsoft?

Thanks,

[Babar_Qayyum]

Hello @Arnaud_GERMAIN 

Real User Monitoring auto-injection is done by OneAgent and is supported for the following technologies/servers.

https://www.dynatrace.com/support/help/technology-support/

Regards,

Babar

[Arnaud_GERMAIN]

Hello Babar,

I know this link... This is why I ask this question.

Thanks

[Babar_Qayyum]

Hello @Arnaud_GERMAIN 

The link was shared just to know the supported technologies OOB. Did you try the agentless Real User Monitoring?

https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configura...

Regards,

Babar

[rodrigo_alvare1]

Hi Arnaud,

Have you tried to install the oneAgent on that server? My guess is that if the underlying technology is supported by Dynatrace, for example IIS, it should work automatically.
If there is another non-supported technology, you could always monitor the user experience by using the https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configura... 

[Arnaud_GERMAIN]

Hello @rodrigo_alvare1, yes the oneagent is installed on that server but RUM is not activated.

We cannot use RUM browser extension.

Thanks

[rodrigo_alvare1 · Accepted solution]

So I guess something is conflicting with the automatic injection at the IIS level. Do you know if you can add any custom html/js in the screens provided to your clients? If that is the case you can add the reference to the js agent