29 Sep 2020 06:02 AM - last edited on 17 Dec 2021 01:38 AM by MaciejNeumann
Solved! Go to Solution.
I'd start by checking this page: https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configura...
To see 1) if any of those are being blocked and 2) if you're seeing any sign that injection is being attempted at all. In browser developer tools you should be able to see any of the indications (headers, cookies, etc...).
It turns out we are using an unsupported version of IBM java, 1.6. I assume that this is the reason the injection is not working or would that not be the case?
This likely is the reason, but you will have to check the OneAgent logs to confirm. I think I already encountered such case with unsupported IBM JVM and WebSphere in the past.