cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Looking to upgrade from Dynatrace Managed to SaaS? See how

Problem notifications with internal webhook after migration

MaciejNeumann
Community Team
Community Team

How can we manage the problem notification with an internal webhook after the Saas migration?

If you have any questions about the Community, you can contact me at maciej.neumann@dynatrace.com
1 REPLY 1

Radoslaw_Szulgo
Dynatrace Guru
Dynatrace Guru

With Dynatrace, a problem notification is possible only if a webhook endpoint is exposed on public access. You can safeguard this endpoint by exposing it behind a proxy server placed in a DMZ network. 

If that's not possible, then please wait until we share the solution requested in that product idea:

https://community.dynatrace.com/t5/Dynatrace-product-ideas/RFE-Dynatrace-Saas-and-webhook-integratio...

Alternatively, you can develop an extension that polls problems from Dynatrace and injects them into your ITSM systems.

Senior Product Manager,
Dynatrace Managed expert

Featured Posts