Problem notifications with internal webhook after migration

[MaciejNeumann]

How can we manage the problem notification with an internal webhook after the Saas migration?

[Radoslaw_Szulgo · Accepted solution]

With Dynatrace, a problem notification is possible only if a webhook endpoint is exposed on public access. You can safeguard this endpoint by exposing it behind a proxy server placed in a DMZ network. 

If that's not possible, then please wait until we share the solution requested in that product idea:

https://community.dynatrace.com/t5/Dynatrace-product-ideas/RFE-Dynatrace-Saas-and-webhook-integratio...

Alternatively, you can develop an extension that polls problems from Dynatrace and injects them into your ITSM systems.