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Why can't I sign in to Dynatrace? I'm having password/login issues.

by Dynatrace Organizer MalcolmDavidson in Troubleshooting
‎12 Feb 2024 03:50 PM
3 Kudos
‎12 Feb 2024 03:50 PM
3 Kudos
You need a valid email address and password to sign in to Dynatrace. If you have multiple Dynatrace sign-in credentials (email addresses), ensure you're using the right password for the email add...
Labels:
  • account management
  • sso

User Management - Invite button is disabled/ grayed out after adding user details and assigning the permission

by Dynatrace Contributor mutaz in Troubleshooting
‎08 Aug 2025 11:59 AM
3 Kudos
‎08 Aug 2025 11:59 AM
3 Kudos
  Summary Our new and improved User management page provides a seamless user invite and permission assignment experience.    Sometimes the invite button remains disabled/ g...
Labels:
  • account management
  • user management

Dynatrace Cluster/Tenant Location

by DynaMight Leader Kenny_Gillette in Open Q&A
‎27 Jun 2025 02:38 PM
1 Kudo
‎27 Jun 2025 02:38 PM
1 Kudo
Has anyone figured out how to determine the location of a Dynatrace cluster or tenant without having to ask Dynatrace directly? The Dynatrace Health Status reports sometimes mention location-relate...
Labels:
  • Labels:
  • account management
  • documentation

Does Monaco support loops for account level management?

by kumaravel in Dynatrace API
‎15 Apr 2025 09:56 AM
‎15 Apr 2025 09:56 AM
Hello, I am trying to manage the users, groups and policies via Monaco. The numbers of groups to be managed via SAML is large with some minor differnces. So is there a way to use the go templating ...
Labels:
  • Labels:
  • account management
  • monaco

Permission Restriction for High-Impact Settings

by eric_holloway in Open Q&A
‎06 Aug 2025 03:24 PM
2 Kudos
‎06 Aug 2025 03:24 PM
2 Kudos
Hello, We are a small Dynatrace team working within a large organization, focusing on a self-serve model where "Power Users" manage application monitoring. Recently, we've encountered challenges wit...
Labels:
  • Labels:
  • account management
  • data privacy and product security
  • infrastructure & operations
  • user management

Summertime question: is it a feature or is it a bug?

by DynaMight Leader henk_stobbe in Open Q&A
‎17 Jul 2025 08:13 AM
‎17 Jul 2025 08:13 AM
Hello,  Why can I not add a boundary to this permission?   KR Henk Thx @marc_zantingh 
Labels:
  • Labels:
  • account management

DPS Allocation - Handling shared costs

by erh_inetum in Open Q&A
‎14 Apr 2025 12:56 PM
‎14 Apr 2025 12:56 PM
Hi, How can I define shared costs? In the documentation says that cost allocation data and expenses are retrieved from Account Management, imported into an Excel or Power BI Board, and confi...
Labels:
  • Labels:
  • account management
  • licensing

Why are the account-level permissions separate in the Group definition

by DynaMight Leader henk_stobbe in Open Q&A
‎01 May 2025 08:26 AM
‎01 May 2025 08:26 AM
Hello, Account-level permissions definitions are defined separate, in a Group, I assume this is needed when no policies exist yet, to get started. Also if all policies are deleted with the account ...
Labels:
  • Labels:
  • account management
  • data privacy and product security
  • installation
  • user management

Dynatrace SaaS - Disaster Recovery plan

by Dynatrace Enthusiast timothyyara in Open Q&A
‎06 Feb 2025 07:36 PM
2 Kudos
‎06 Feb 2025 07:36 PM
2 Kudos
Hi Team, a customer of mine is wondering a bit more details regarding the Dynatrace DR strategy. Document found here: https://docs.dynatrace.com/docs/shortlink/data-security-controls#data-backu...
Labels:
  • Labels:
  • account management
  • data privacy and product security
  • installation

New SLO app permissions

by MariettaAlmeida in Open Q&A
‎11 Nov 2024 09:31 PM
‎11 Nov 2024 09:31 PM
Hi there, when trying  the new SLO app i get this message: The authorization token does not provide the necessary permissions. Missing scopes: [slo:slos:read]   how can i configure ...
Labels:
  • Labels:
  • account management
  • slo
  • user management
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