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  • labeled distributed traces classic Remove labeled distributed traces classic filter
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Why do I get a connection error when exporting OpenTelemetry traces to OneAgent?

by Dynatrace Helper alexander_dt in Troubleshooting
‎28 Nov 2023 09:20 PM
6 Kudos
‎28 Nov 2023 09:20 PM
6 Kudos
The EEC endpoint is only available with Full-Stack and Infrastructure Monitoring, but not in container environments. Use ActiveGate instead. Make sure you've configured the correct  ...
Labels:
  • distributed traces classic
  • opentelemetry

Why are my spans not linked? Why are my spans orphaned?

by Dynatrace Helper alexander_dt in Troubleshooting
‎30 Nov 2023 01:50 PM
3 Kudos
‎30 Nov 2023 01:50 PM
3 Kudos
This is most likely caused by an error in context propagation on the code level. Make sure the network libraries used in your application are covered by applicable instrumentation lib...
Labels:
  • distributed traces classic
  • opentelemetry

`Verification failed, please check your settings: Constraints violated.` message displayed when adding a remote environment

by Dynatrace Guide virgi-df in Troubleshooting
‎28 Nov 2023 09:10 AM
‎28 Nov 2023 09:10 AM
Problem When adding a remote environment, the error message Verification failed, please check your settings: Constraints violated.  is displayed. Description To connect your multiple en...
Labels:
  • dashboards classic
  • distributed traces classic

Why are my OpenTelemetry span attributes missing?

by Dynatrace Helper alexander_dt in Troubleshooting
‎27 Nov 2023 04:00 PM
2 Kudos
‎27 Nov 2023 04:00 PM
2 Kudos
There are at least two potential causes of missing span attributes: If the attribute key is listed but the value is missing, check your privacy settings and make sure that the attribute you...
Labels:
  • distributed traces classic
  • opentelemetry

Why PurePath is not stitching / showing "Requests to Unmonitored Hosts" despite called service is monitored by OneAgent?

by Dynatrace Guide dominikus_randy in Troubleshooting
‎03 Jan 2023 02:42 AM
7 Kudos
‎03 Jan 2023 02:42 AM
7 Kudos
When it comes to the Dynatrace Purepath Stitching functionality, it largely comes down to the x-dynatrace HTTP header we add to every request that we can or the dtdTraceTag JMS message property if a ...
Labels:
  • distributed traces classic

IBM Integration Bus - custom services

by DynaMight Guru Yosi_Neuman in Open Q&A
‎12 Mar 2025 12:22 PM
2 Kudos
‎12 Mar 2025 12:22 PM
2 Kudos
Hi guys, Is there a way to split IIB traces according to the different nodes we see in traces? Thanks Yos 
Labels:
  • Labels:
  • distributed traces classic
  • iib

Distributed Trace Start Time

by mengsuan_koe1 in Open Q&A
‎21 May 2025 09:20 AM
‎21 May 2025 09:20 AM
What is the Start Time in traces based of? Is it Dynatrace SaaS/Managed time?
Labels:
  • Labels:
  • distributed traces classic

Why can't I see the Database calls/ Database entry in the databases section?

by Dynatrace Guide akram_elkhangy in Troubleshooting
‎09 Dec 2022 09:52 AM
7 Kudos
‎09 Dec 2022 09:52 AM
7 Kudos
Database calls that are made through monitored Java, .NET, PHP and Node.js processes are monitored automatically as long as the interaction with the database relies on a supported database frame...
Labels:
  • databases
  • deep monitoring
  • distributed traces classic

Finding distributed traces based on hostname

by Theodore_x86 in Open Q&A
‎18 Mar 2025 04:02 PM
‎18 Mar 2025 04:02 PM
Hello! Can we filter distributed traces based on the calling host?
Labels:
  • Labels:
  • distributed traces classic
  • process groups

Why is SuspensionTime longer than ResponseTime?

by Shirai in Open Q&A
‎24 Jan 2025 09:44 AM
‎24 Jan 2025 09:44 AM
Hi We are investigating performance issues with Aras Innovator using Dynatrace. We found that GC Suspension was occurring when response times worsened. However, as we continued our investigation,...
Labels:
  • Labels:
  • distributed traces classic
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