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This guide aims to be able to find the WebSocket errors that occur during the execution of a synthetic monitor.
In order to see the information mentioned, it would be necessary to download...
Summary
Private Synthetic Locations installed on Linux machines depend on certain packages and dependencies being available. The installation or update will fail if the necessary package...
Summary
When you’re troubleshooting intermittent NAM Monitor failures in Dynatrace, it’s often necessary to determine which Synthetic ActiveGate executed a specific monitor run, especiall...
Summary
This article explains why a Dynatrace ActiveGate may show an Incompatible status after an automatic update attempt.
This behavior occurs when auto‑update is enabled, but the target Acti...
Summary: This article explains why a Synthetic‑enabled ActiveGate may show a 'shutting down' status, and so not run any monitors, and provides troubleshooting steps covering version mismatches, secur...
Summary: Since version 122, by default, Chromium blocks third party cookies. If a site needs these to run as expected, they will need to be enabled for the Browser Monitor.
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Summary
If you're using a Private Synthetic location, at some point, you'll want to check the logs for more information about what you're troubleshooting. Synthetic ActiveGates produce several logs...
Summary
This article covers issues with updating the Synthetic Module or Chromium. Many of these scenarios are also useful for troubleshooting Synthetic Module installation issues.
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Summary:
This article provides an overview of how Synthetic Monitoring screenshots are captured, stored, managed, and troubleshot across SaaS and Managed environments. It covers storage, prox...
Summary
When you’re troubleshooting intermittent HTTP Monitor failures in Dynatrace, it’s often necessary to determine which Synthetic ActiveGate executed a specific monitor run—especiall...
