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  • labeled problem notifications Remove labeled problem notifications filter
358 results
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Slack problem notifications from Dynatrace don't arrive

by Dynatrace Guide ilya_gutin in Troubleshooting
‎20 Dec 2023 12:30 PM
4 Kudos
‎20 Dec 2023 12:30 PM
4 Kudos
If you stopped receiving Slack problem notifications from Dynatrace, check your Slack Webhook.   The Slack Incoming Webhook URL (created by the Slack admin) is specific to a single user and...
Labels:
  • problem notifications

Debug Failed Problem Notifications

by Dynatrace Enthusiast nikitachauhan in Troubleshooting
‎29 Jan 2025 11:31 AM
10 Kudos
‎29 Jan 2025 11:31 AM
10 Kudos
Abstract Dynatrace allows you to automatically push problem notifications to your preferred third-party incident management or ChatOps service. Open problems are continuously updated based on evolv...
Labels:
  • problem notifications

Is it possible to turn on/of certain problem notification enablements via time interval or API call?

by chloe_bennett in Automations
‎12 Jun 2025 06:21 PM
‎12 Jun 2025 06:21 PM
Hi, I'm wondering if it is possible to turn off problem notification enablements either during certain time periods or via API call. I have a routine process where I need to make updates on a service...
Labels:
  • Labels:
  • oneagent
  • problem notifications
  • services

how to create an alert if the server is shut down

by Arunkumarbnp in Alerting
‎07 May 2025 08:49 AM
‎07 May 2025 08:49 AM
how to create an alert if the server is shut down I've created an alert for the metric builtin:host.availability.state but received the server down alerts for 2 servers instead of 11 servers.  
Labels:
  • Labels:
  • anomaly detection
  • problem detection
  • problem notifications
  • problems

ServiceNow notifications: Dynatrace-detected hosts, process groups, applications and services don't show up in the CMDB

by nandini_balakri in Troubleshooting
‎12 Jan 2024 03:00 PM
4 Kudos
‎12 Jan 2024 03:00 PM
4 Kudos
To allow Dynatrace to report discovered configuration items (CIs) in your CMDB, verify that the discovery data source SGO-Dynatrace exists. Go to System Definition > Choice Lists. In the V...
Labels:
  • cmdb
  • integrations
  • problem notifications
  • servicenow

ServiceNow: HTTP 403 Forbidden Access Restricted Not Authorized error when sending a test notification

by nandini_balakri in Troubleshooting
‎09 Jan 2024 01:30 PM
2 Kudos
‎09 Jan 2024 01:30 PM
2 Kudos
Check Settings > Integration > Problem notifications for your Dynatrace environment. Add the IP addresses listed there to your ServiceNow allowlist. For Dynatrace Managed environments, check wi...
Labels:
  • integrations
  • problem notifications
  • servicenow

Send an email when the value of a certain metric is below "x"

by gcasanovas in Alerting
‎06 Aug 2025 12:00 PM
‎06 Aug 2025 12:00 PM
Hello! I'm trying to create an alert based on the value of a metric. The goal is to trigger an email notification whenever the metric falls below 80%. Based on what I've gathered from the documentat...
Labels:
  • Labels:
  • problem notifications

ServiceNow notifications: Incidents aren't created correctly

by nandini_balakri in Troubleshooting
‎12 Jan 2024 05:50 AM
4 Kudos
‎12 Jan 2024 05:50 AM
4 Kudos
To fix ServiceNow incident creation Verify that the Dynatrace incident integration is correctly set up in Dynatrace. Trigger a push from Dynatrace and check if the test entry is created under D...
Labels:
  • integrations
  • problem notifications
  • servicenow

Apdex rating alert

by Adi_10 in Alerting
‎28 Mar 2025 09:28 AM
‎28 Mar 2025 09:28 AM
Hi team, I want to setup the alert for apdex rating if apdex rating is red that is below 0.5 then i need an alert to be created and send to the app team via mail help me
Labels:
  • Labels:
  • anomaly detection
  • problem notifications

How to configure alerts from two mobile apps to Slack?

by NicoleMT in Alerting
‎21 Jul 2025 02:56 PM
‎21 Jul 2025 02:56 PM
Hi everyone, I’m working on configuring Dynatrace to send alerts specifically from two mobile applications directly to Slack. I have a few questions: Should I first create a Management Zone for t...
Labels:
  • Labels:
  • alerting profile
  • problem notifications
  • slack
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