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Alert notifications during business hours only?

Chris_Amore
Newcomer

Is there a way to set Dynatrace in a way that it only sends notifications for a specific Alert Profile during business hours? Some systems we monitor, while important, do not need notifications afterhours and we are trying to reduce white noise with alerting. Any idea’s on the best way to accomplish this?

2 REPLIES 2

alex_osbourn1
Newcomer

One way I can think of doing that is by configuring a maintenance window:
https://www.dynatrace.com/support/help/shortlink/maintenance-window

Setting the maintenance window timeframe to your off-hours, recurrence to "Daily," and Problem detection and alerting to "Detect problems but don't alert" should have the desired outcome. Plus you can also add entity filters to the maintenance window to set the scope to entities that you only want alerted on during business hours.

If you also do not want alerts on the weekends, you can configure two more maintenance windows for all day on Saturday and Sunday.

ChadTurner
Leader

As of now, setting a maintenance window is the only option.... Or.. dont look at your email

-Chad