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Alerting Profile - Filter Problems based on service name

Theodore_x86
Helper

Hello!

It might seen easy but I am stack so any help would be much appreciated.

I want to create an alerting profile which DOES NOT include problems that have the two following characteristics:

i.  "RESPONSE TIME DEGRADATION" type problems 

ii. for services that contain some string into the service name.

 

BR

Houston, we have a problem.
9 REPLIES 9

AntonPineiro
DynaMight Guru
DynaMight Guru

Hi,

I would add a tag with those Service entities which NOT contains that string, using some autotagging rule.

Alerting profile will have:

  • Limit scope base on before tagging rule.
  • Negate event filter base on "RESPONSE TIME DEGRADATION".

Best regards

❤️ Emacs ❤️ Vim ❤️ Bash ❤️ Perl

Hello @AntonPineiro .

Yes that would work, but I prefer using tagging for the services in scope and not a tagging rule for all other services. 

BR

Houston, we have a problem.

Hi,

Yes, you are tagging services in scope, but those services are those which does not contains that string.

Best regards

❤️ Emacs ❤️ Vim ❤️ Bash ❤️ Perl

mgome
Advisor

If you negate multiple filters in the filter section of an Alerting Profile it will AND the filters.  Select the predefined filter for "Response time degradation" and add a description custom filter which uses contains service name.

 

Screenshot 2025-06-17 at 1.37.42 PM.png

Theodore_x86
Helper

Hello @mgome 

Unfortunately, the service name is not mentioned on the Description field nor the Title field....

Houston, we have a problem.

You could also try a custom property filter on the "dt.entity.service.name" property.

Hi @mgome.

It only accepts event filters(dt.event....), not entity filters.

BR

Houston, we have a problem.

Hi,

Tags filter + event filter negation. I do not see another way.

Best regards

❤️ Emacs ❤️ Vim ❤️ Bash ❤️ Perl

Me too, but it is a pretty normal and expected use case not to have a profound/simple solution.

Maybe I will raise a new Idea here...

Thanks for the assistnace @AntonPineiro .

BR

Houston, we have a problem.

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