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Auto-detected Problems shows Impacted entities as null

rswarnka
Helper

Hi, We find that the Auto-detected Problems shows Impacted entities as null (dash). What could be the cause of missing impacted entities being reported in problem:

 

 

3 REPLIES 3

rswarnka
Helper

Here is screenshot:


wolfgang_beer
Dynatrace Champion
Dynatrace Champion

The reason is that there is no real user monitoring application either set up or affected by that problem. The problem in this case does only affect one service, no hosts are affected either.

Best greetings,

Wolfgang

We actually does have real user monitoring enabled for this application (and traffic is sparse). However, will check with support. Thanks !