Bulk close alerts

[Radu]

Hello,

Client is in a situation where when a process restarts or is shut down and comes back up again it is detected and reported as a new process. Therefore all problems/alerts on the restart/shutdown stay open forever until manually closed.

As far as I know there is no way to stop those alerts from firing.
But, is there a way to programatically (maybe via API or REST call?) close all open problems of this type?

Best regards,

Radu

[Julius_Loman · Accepted solution]

You should customize your process group configuration, so that processes are identified as the same process group after each start. That's the idea of process group. See https://www.dynatrace.com/support/help/infrastructure/processes/can-i-customize-how-process-groups-a....
Closing alerts manually or automatically should be considered as an anti-pattern.

[roushan_kumar1]

@Julius_Loman - the link you shared gives 404 error. I am also looking for a solution to bulk close such problems.