Can not select any management zone when create a problem alerting profile

[hz974]

when i try to create a problem alerting profile, i can not select any zone in the dropdown list. always got error. but I can do it before. 

[Romanenkov_Al3x · Accepted solution]

Hello.

You can try to recreate management zone.

I would try to do it first.

Regards,

Romanenkov Alex

[Malaik]

Hi,

Refresh your page, make sure that the MZ are correctly reported.

First time I see that guys encountered this situation.

[hz974]

when i try to create a problem alerting profile, i can not select any zone in the dropdown list. always got error. but I can do it before. 

[Mohamed_Hamdy]

Hello @hz974 ,

I think this will appear if this management zone is removed at the same time you are selecting it in the alerting profile, try to refresh and check the available management zones again, and if the issue is still the same you can open a support ticket or use in-product assistance (Dynatrace chat)

[hz974]

I can not select Any management zone in problem alerts profile , but I can select them in metrics event creation process. so i don't think the zone was removed. and also it is not possible to remove and re-create management zone. even I changed a computer and try, the issue is still there

[PacoPorro]

I would suggest to open a support ticket in this case.

[hz974 · Accepted solution]

this is a UI bug in current version and confirmed by Dynatrace. it got fixed and I can select MZ now. thanks.

[Romanenkov_Al3x]

Thanks for feedback