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Custom Problem notification to HP Openview

shawn_g
Guide

We are attempting to configure our DT SaaS Managed instance to send alerts to HPOV via a custom webhook. We are able to successfully test the exposed interface, but when we configure the webhook in DTSaaS we are receiving the following error.

2017-04-06 16:12:53 UTC WARNING [<default,1rqyj3bmqj,tab-ylYczhMf974w>] [IntegrationConfigServiceImpl] POTENTIAL HACK ATTEMPT: user tried to configure a forbidden URL as Webhook endpoint: https://<HPOVendpoint>/api/om/opcmsg

I am wondering if we are receiving this error due to a certificate issue or if DTSaaS is blocking the request because we are pointing to a host directly as opposed to a VIP/DNS alias.

Thank you for your help.

Regards,

Shawn Givan

3 REPLIES 3

wolfgang_beer
Dynatrace Champion
Dynatrace Champion

Yes it seems that our detection of misuse of the webhook in private network space was a little too strict. I will ask our devs if we have some sort of whitelist in place.

Wolfgang,

Do you know if there has been any movement on this? Or do you need an RFE?

Regards,

Shawn Givan

shawn_g
Guide

Wolfgang,

Awesome. Thank you.

Regards,

Shawn Givan