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Dynatrace doesn't open a problem when its closed if a new error is picked up

johnsnow123
Frequent Guest

So we have log_event that has a query. In our Alerting profile we assigned a custom event matching the title of the log_event. 

 

When the log event is triggered that is when the query picks up a result, we receive a notification and a problem is open.

 

The problem I'm facing is that, if the log_event finds the results again there won't be any notifications. 

 

How to configure so Dynatrace sends notifications every 10, 15 or 30 minutes if the log event detects a result?

If the problem is closed and the issue is reoccurs 5 minutes later, we don't see a new problem! How can this be changed?

 

 

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