Hi Ruchi, It's also possible to write a custom integration if one of those offerings is not available. Such as receiving an email or webhook which is converted to send through your SMS gateway. The other options involve querying the problems API and triggering SMS from there.
There are many options available to accomplish this.
Through an SMS gateway provider, short message service notifications can be sent to mobile phones, however, these services can end up costing hundreds, if not thousands, of dollars in the long run. Email-to-SMS is a simple and inexpensive alternative.
Free email-to- sms services convert email messages into SMS alerts that are sent to mobile phones. Email-to-SMS is supported by most phone carriers.