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How can I send SMS notification?

Ruchi_Shah
Newcomer

Through our SMTP server we can send SMS but it does not support HTML message. We are using OneAgent.

 

6 REPLIES 6

wolfgang_beer
Dynatrace Champion
Dynatrace Champion

Dynatrace offers several incident management system integrations, such as PagerDuty, VictorOps or OpsGenie that offer SMS alert notification channels.

Regards,

Wolfgang


Hi Ruchi, It's also possible to write a custom integration if one of those offerings is not available. Such as receiving an email or webhook which is converted to send through your SMS gateway. The other options involve querying the problems API and triggering SMS from there.
There are many options available to accomplish this.

Regards, Andrew


Regards,
Andrew M.

Ruchi_Shah
Newcomer

I have configured it by selecting text option in message and it is working now.

Thank you


HI Ruchi,


Can you tell me process for SMS alerting

You can also create an email alert - and just supply the phone number inplace of the email address. so for Verizon: XXX- XXX-XXXX@Vtext.com

-Chad

Hi Ruchi... how you able to do this.. i have the same issue. i have selected the text option but still no able to send an sms. It said format not supported