cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Impact tile is green but not root-cause tiles, what does this mean? (also the problem itself didn't grey out, its still red)

waikeat_chan
Mentor

Impact tile is green but not root-cause tiles, what does this mean? (also the problem itself didn't grey out, its still red)

Anyone has any idea or any thought?


2 REPLIES 2

joao_vilacia2
Inactive

In this case, i think it is the application resolve slow problems, but the route cause not stabilized again.


wolfgang_beer
Dynatrace Champion
Dynatrace Champion

Yes there is still a service failure rate issue open in this problem. That's the reason why Davis keeps it open until the rest of the problem affected topology recovers.