26 Apr 2019
07:29 AM
- last edited on
13 Dec 2021
07:19 AM
by
MaciejNeumann
Is there a placeholder that will I can add to show the starttime and end time of problem.
Thanks
Moses
There is new placeholder that is containing html. Check this one, but there is no extra placeholder only for timings.
Sebastian
Link please
Go to go example service now integration on your tenant, there is list of placeholders
Sebasti
If not I have no idea, I've didn't test it. It was last chance to find it somewhere. Post an RFE for placeholders 🙂 For now you can only get problem ID from webhook and then access start time via API.
Sebastian