26 Apr 2019 07:29 AM - last edited on 13 Dec 2021 07:19 AM by MaciejNeumann
Is there a placeholder that will I can add to show the starttime and end time of problem.
Thanks
Moses
27 Apr 2019 04:33 AM
There is new placeholder that is containing html. Check this one, but there is no extra placeholder only for timings.
Sebastian
28 Apr 2019 03:56 PM
Link please
28 Apr 2019 09:50 PM
Go to go example service now integration on your tenant, there is list of placeholders
Sebasti
30 Apr 2019 05:05 AM
@sebastian k. did you mean {ProblemDetailsHTML}. If so it does not include the start or end times.
30 Apr 2019 05:10 AM
If not I have no idea, I've didn't test it. It was last chance to find it somewhere. Post an RFE for placeholders 🙂 For now you can only get problem ID from webhook and then access start time via API.
