Not able to see issue in problem notification of OneAgent in default configuration

[narenthirab]

Hi ,

We are using Dynatrace OneAgent with default configuration to monitor one of the .Net application.

We have been informed from our client that they are experiencing a high response time in loading the page as observed in the user session of the OneAgent.

But we not able to see any issue in problem notification of OneAgent in default configuration.

Kindly help.

Regards

Balaji

[Joe_Hoffman]

Perhaps the average value for this page load is not outside the baseline. Perhaps there is no baseline yet as they just started monitoring the app.

You can always set an explicit threshold, however I would focus on resolving why it does not create a problem ticket. Are the above ideas possible explainations? What is the historical value of this load page?

[narenthirab]

Hi Joseph,

We had configured OneAgent 3 days before we experience high response time.

Is there any minimum time-duration for OneAgent to set the baseline ?

Regards

Balaji

[Julius_Loman]

How does the percentage of requests with high response time look like? Are there only few requests with high reponse time?