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Problem root cause always "1" entity?

henk_stobbe
DynaMight Leader
DynaMight Leader

Hello,

Reading the documentation:

A problem might result from single or multiple events occurring simultaneously within the same topology.

But looking the events there in a field: "root_cause_entity_id" and this is not an array.

So should the documentation be changed to:

A problem might result from single or multiple events occurring simultaneously within the same topology from the same source entity

Who can shed some light the matter?

KR Henk

2 REPLIES 2

ChadTurner
DynaMight Legend
DynaMight Legend

@henk_stobbe - the "root_cause_entity_id" im assuming is coming from the problem card Json, what does it have for a problem card where there are multiple impacted entities which also might then have multiple root causes? 

-Chad

Hi Chad,

It is just a field in the problem record:

henk_stobbe_0-1746262359671.png

KR Henk

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