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Problem suppression - dt.event.suppress_problem & dt.event.suppress_problem_reason

GabrielBalaz
Frequent Guest

Hi

During testing, Problem based on Log Event Extraction Rules was closed manually by user.

For the next events no problems were created, here are some details of the even:

"properties": [
{"key": "Node_FQDN", "value": "cubcnapsdfw02r.bpoiberiapre.svcs.hp.com"},
{"key": "dt.davis.analysis_time_budget", "value": "0"},
{"key": "dt.davis.analysis_trigger_delay", "value": "3600"},
{"key": "dt.entity.host", "value": "HOST-XYXYYX"},
{"key": "dt.event.allow_davis_merge", "value": "true"},
{"key": "dt.event.description", "value": "Log Source: XXXXX\nMessage: ErrorRecJars - Error XXXX"},
{"key": "dt.event.disable_davis_merge_reason", "value": "Problem manually closed by user"},
{"key": "dt.event.group_label", "value": "Custom alert"},
{"key": "dt.event.impact_level", "value": "Infrastructure"},
{"key": "dt.event.is_rootcause_relevant", "value": "true"},
{"key": "dt.event.log_query", "value": "log.source= \"/XYZ""},
{"key": "dt.event.suppress_problem", "value": "true"},
{"key": "dt.event.suppress_problem_reason", "value": "Due to manual problem close with id P-XXXXX by user XXXXXXX"},
{"key": "dt.event.timeout", "value": "15"},
{"key": "dt.event.title", "value": "Log Monitoring - XXXXXXX"}
],

my question is for how long will Dynatrace apply dt.event.suppress_problem_reason: "Due to manual problem close ...." is that permanent , if that is a parameter where can I find etc?

thanks

1 REPLY 1

ASE
Helper

Good morning.

I'm also looking for a way to "un-suppress" problems that were manually closed.

Update:

I temporarily added this Property to my Metric Event.

Once I started getting Problem Alerts again, I removed it.

ASE_0-1718901930167.png

 

 

 

 

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