cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Receive alert via Mobile feature

pshinde
Inactive

Hi All , What is required to setup "receive the alerts on Mobile feature" on DT Mangage in on Premise Solution.We are in process of setting Public Gateway security in DMZ but not sure if it will help to work above feature. Currently if we use the feature we are getting internal IP of the server in shared link which is not helpful if user is coming from internet.

3 REPLIES 3

Julius_Loman
DynaMight Guru
DynaMight Guru

As far as I know it communicates on the internal IP addresses, not using the public security gw. At least this was true when this feature was introduced.

TEMPEST a.s., Slovakia, Dynatrace Master Partner

pshinde
Inactive

Hi Julius Thanks for your update . Mobile users will come most of the time from outside network . They will not able to use this feature in that case . Please share yours input how to make it work for outsider user who will come from internet.

pahofmann
DynaMight Leader
DynaMight Leader

For dynatrace managed, the mobile app will communicate with the configured public security gateway endpoint:

Dynatrace Certified Master, AppMon Certified Master - Dynatrace Partner - 360Performance.net