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Sending email alerting

JAR
Guide

Hello all.

My customer use problem notification integration by email, and they wants to reduce the time between detecting the problem and sending the email, as much as possible.

 

As you can see the problem is detected at  : 07:39 (CEST) 21.09.2022  and the delivery mail at  21/09/2022 7:45

JAR_0-1663744315345.png

 

is it possible to reduce this delay?

 

 

I have read that other integrations are faster  sending notifications (Teams, MobileApp…), but this would be the last alternative.

 

Thanks in advanced.

BR

Jose

 

 

1 REPLY 1

Mizső
DynaMight Champion
DynaMight Champion

Hi @JAR,

 

Is there any delay set in the associated alerting profile? Have you alerady checked it?

 

See below a sapmle where is a delay is set for reosurce alerts and slowdown alerts (30 min).

 

Mizs_0-1663772880514.png

Br, Mizső

 

Certified Dynatrace Associate at Telvice cPlc