Verizon SNPP Integration

[dzawieru]

Does anyone use the Verizon SNPP connection for EMAG to receive Dynatrace alerts? 

https://www.verizon.com/support/knowledge-base-57487/?msockid=3f46a58aea4562141b4fb3b9eb5763f7

Recently, email-to-text has been done away with by AT&T and Verizon. Our company uses Verizon as our cell carrier, and EMAG is a service we have been using for years. 

Has anyone setup a Custom Problem Integration to Verizon SNPP using? Does it use a webhook and OAuth 2.0 credentials? 

I'm just looking at solutions before looking at outside integration messaging services.

[t_pawlak]

Hi,
From what I’ve checked, in my opinion it can’t really be sensibly integrated “directly” as a Custom Problem Integration, because: 
Dynatrace Custom integration is a HTTP POST webhook to some URL you provide and EMAG SNPP is a telnet/TCP connection, not HTTP.
Dynatrace webhooks can use OAuth 2.0 (Client Credentials), but that’s for HTTP endpoints (token URL + Authorization header).
But you can do some simple workaround.
Create something like bridge/adapter, I don't know how to name it. For example create an HTTP endpoint (Azure Function / AWS Lambda / small container service) that receives Dynatrace webhook, and then sends the message to EMAG using SNPP (TCP/444) (or another EMAG protocol).
I also find this: https://www.verizon.com/business/resources/casestudies/immediate_notification_use_case.pdf -->  according to this document, EMAG supports WCTP (HTTPS) and an XML API (as well as SMTP), which are much more webhook-friendly — assuming you can meet EMAG’s required request format/authentication