04 Jan 2019 07:21 PM
Hello,
Does anybody have experience in the removal of idle (or deleted) ci's from ServiceNOW? I think that dynamically created CI's will live forever.
KR Henk
Solved! Go to Solution.
04 Jan 2019 08:15 PM
Yes synced CIs will live forever, we do not delete them automatically. What you can do is to schedule a regular clean job that deletes CIs that have an old 'lastSeen' timestamp set. This is an easy customization that can be done by a professional services team.