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Dynatrace Servicenow incident integration

Alfaarooq
Newcomer_

Hello @ChadTurner ,

We are using Dynatrace Incident integration App to create incident on Servicenow. BUT we want control the payload sending to Servicenow like custom payload for example: 

{

   "ImpactedEntities":{ImpactedEntities},

   "ImpactedEntity":"{ImpactedEntity}",

   "PID":"{PID}",

   "ProblemDetailsHTML":"{ProblemDetailsHTML}",

   "ProblemDetailsJSON":{ProblemDetailsJSON},

   "ProblemDetailsMarkdown":"{ProblemDetailsMarkdown}",

   "ProblemDetailsText":"{ProblemDetailsText}",

   "ProblemID":"{ProblemID}",

   "ProblemImpact":"{ProblemImpact}",

   "ProblemSeverity":"{ProblemSeverity}",

   "ProblemTitle":"{ProblemTitle}",

   "ProblemURL":"{ProblemURL}",

   "State":"{State}",

   "Tags":"{Tags}"

}

 

How can we achieve this ?

 

Regards,

Alfaarooq

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