JIRA integration test failed. HTTP Response Code: 400 - Bad Request

[jegonzalez]

I am trying to integrate JIRA with Dynatrace SaaS and I'm receiving the next error message

JIRA integration test failed

Reason: Non successful HTTP response.

HTTP Response Code: 400 - Bad Request

HTTP Response Body:

Is a configuration missing on my Jira Server?

[jegonzalez]

HTTP Response Body:

{"errorMessages":[],"errors":{"customfield_10113":"Source is required.","customfield_10110":"Dimension is required."}

[akshay_misra]

There are certain fields which are missing, do you know if you have any such fields?

[silvia_moreno_u]

Hi Emmanuel,

We need a bit more info, could you show us your configuration in Dynatrace? (masking confidential data of course).

Regards

Silvia

[jegonzalez]

yes of course!

this is my configuration

[jemartineza]

Hi.

I share with you my screen of my configuration.

Additional in the JIRA server I have already added the Dynatrace ip to the host.

I have already tested TELNET from the JIRA server to the Dynatrace server and it was successful but it still does not connect.

Am I missing something?

JIRA endpoint URI:

http://11.11.11.11:443/rest/api/2/

[jemartineza · Accepted solution]

Hi

I share the link on how to add Jira certificate to the Dynatrace Server

https://community.dynatrace.com/questions/249520/view.html