Hello,
I was looking for more information about the Events associated with the Workflow Integration for ServiceNow, I also found events like the one below. Is there any documentation about them?
{
"timestamp": "2026-04-13T04:11:33.076000000+01:00",
"dt.event.correlation_id": "a0c75b6614afde2c502da385233dccc9",
"servicenow.number": "CTASK0010005",
"servicenow.sys_id": "f2c0a34e87a2fa145f6aca6e0ebb35c3",
"servicenow.url": "https://ven07742.service-now.com/change_task.do?sys_id=f2c0a34e87a2fa145f6aca6e0ebb35c3",
"servicenow.short_description": "image provider lambda function update",
"event.category": "INFO",
"dt.davis.is_frequent_issue_detection_allowed": false,
"servicenow.state": "2",
"dt.davis.mute.status": "NOT_MUTED",
"dt.source_entity.type": "service",
"event.end": "2026-04-13T04:26:33.075000000+01:00",
"affected_entity_types": [
"dt.entity.service"
],
"event.group_label": "Custom info",
"event.status": "CLOSED",
"dt.source_entity": "SERVICE-42411741F5F4AC50",
"dt.entity.service.name": "image-provider-live in us-east-1",
"dt.davis.impact_level": "Services",
"dt.smartscape_source.type": "SERVICE",
"dt.smartscape.service": "SERVICE-42411741F5F4AC50",
"servicenow.description": "image provider lambda function update",
"dt.entity.service": "SERVICE-42411741F5F4AC50",
"servicenow.record_type": "Change Task",
"event.kind": "DAVIS_EVENT",
"affected_entity_ids": [
"SERVICE-42411741F5F4AC50"
],
"dt.smartscape_source.id": "SERVICE-42411741F5F4AC50",
"event.severity": "5",
"smartscape.affected_entity.ids": [
"SERVICE-42411741F5F4AC50"
],
"servicenow.link": "[CTASK0010005](https://ven07742.service-now.com/change_task.do?sys_id=f2c0a34e87a2fa145f6aca6e0ebb35c3)",
"event.name": "ServiceNow Change: CTASK0010005",
"dt.davis.is_frequent_event": false,
"event.provider": "EVENTS_REST_API_INGEST",
"dt.security_context": [
"null"
],
"dt.davis.timeout": "15",
"servicenow.ctask_type": "implementation",
"maintenance.is_under_maintenance": false,
"event.description": "ServiceNow Change: CTASK0010005",
"event.type": "CUSTOM_INFO",
"event.status_transition": "CREATED",
"smartscape.affected_entity.types": [
"SERVICE"
],
"event.id": "-3198009319573973808_1776049893075",
"event.start": "2026-04-13T04:11:33.075000000+01:00",
"servicenow.record_table": "change_task",
"dt.openpipeline.source": "classic_rest_api",
"dt.openpipeline.pipelines": [
"davis.events:pipeline_Ownership_for_OpenTelemetry_Demo"
]
}
Max Lopes
