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ServiceNow authentication for problem notification

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michael_sarback
Dynatrace Guide
Dynatrace Guide

‎01 Mar 2022 07:16 PM

I am looking to know how the password is stored in both Dynatrace and ServiceNow for the credentials for the sending of detected problems in Dynatrace to ServiceNow. Is the Password encrypted, and if so, what type of encryption?  

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ChadTurner
DynaMight Legend
DynaMight Legend

‎11 Jan 2023 03:22 PM

ServiceNow credentials are encrypted and stored in Dynatrace Cassandra, the Dynatrace tokens are stored in ServiceNow passwd2 fields

-Chad
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