"Error making post request to Dynatrace API: Post"

[kwatatsh]

I'm trying to setup Dynatrace for my EKS Fargate, all 3 Dyntrace pods are in running state, but when I try to apply the OneAgent manifest and describe Dynakube, I notice this error. Does anyone know how to fix this please?

Last Transition Time:  2023-05-24T19:32:56Z
    Message:               error making post request to dynatrace api: Post "https://{environmentid}.live.dynatrace.com/api/v1/tokens/lookup": read tcp 10.xx.xxx.xxx:55736->34.xx.5.xxx.28:443: read: connection reset by peer
    Reason:                TokenError
    Status:                False
    Type:                  Tokens
  Dynatrace API:
    Last Token Scope Request:  2023-05-24T19:32:56Z
  One Agent:
  Phase:  Error
  Synthetic:

[mark_bley]

Looks like the token lookup is failing, it is checking the token for necessary permissions.

You can try this check manually with this call

curl -X 'POST' \
  'https://{your_endpoint}/api/v2/apiTokens/lookup' \
  -H 'accept: application/json; charset=utf-8' \
  -H 'Authorization: Api-Token dt0c01.5VXCARPRP52BZNJVBUDSMQA5...' \
  -H 'Content-Type: application/json; charset=utf-8' \
  -d '{
  "token": "dt0c01.5VXCARPRP52BZNJVBUDSMQA5..."
}'

Check for necessary permissions here

[kwatatsh]

We are good from token perspective, it has all necessary permissions but somehow it still get failed 

[mark_bley]

Please try following steps and check for any errors in the output.

[kwatatsh]

I

Is it normal to not have OneAgent here? as you can in my network zone i have 1 ActiveGate but not OneAgent.

I'm trying to set up dynatrace for eks cluster with fargate

[mark_bley]

If token check fails there will be some communication issues, please check troubleshoot output command.

[PeterR]

Open https://{environmentid}.live.dynatrace.com/rest-api-doc/  Maybe that makes it easier to test API calls and observe the output? It's sort of swagger

[PeterR]

What deployment method did you use? We use Argo with to deploy the dynatrace operator (helm chart) and a self made helm chart for the dynakube.yaml custom object. This should autoconfigure at least 1 Activegate and for each node there should be a oneagent.

[kwatatsh]

I do have Argocd but i didnt use it for dynatrace manifests deployment. Could you please share all your dynatrace manifests to be deployed with Argocd?

[PeterR]

Yes; I can share some info in a few days I think

[PeterR]

I have shared some details with manifests to give you an impression how to do it. 

[kwatatsh]

Thanks

[mohan1]

Hi kwatatsh

How you fixed the "https://{environmentid}.live.dynatrace.com/api/v1/tokens/lookup": read tcp 10.xx.xxx.xxx:55736->34.xx.5.xxx.28:443: read: connection reset by peer" error. 

We also having same issue. 

Could you suggest pls

[kwatatsh · Accepted solution]

You have to set a proxy for your dynakube (ref applicationMonitoring.yaml)

Just uncomment proxy and skipCertCheck

proxy:
value: http://<put your proxy here>:port 

and set

skipCertCheck: true