Discrepancy Between Grail Dashboard DateTime and Local System DateTime

[ash2]

Hi Team,

I have encountered a n issue with the Grail dashboard datetime variable; there appears to be a consistent 10+ hours difference with the datetime displayed in my laptop. the variable $dt_time_from and $dt_timeframe_to are not reflecting the correct local time as set on my system. this is resulting in misalignment between data represented in the dashboard and actual local time. Could you please help me with this?

[dannemca]

Did you confirmed if you are running the same timezone in Dynatrace as your pc?

https://docs.dynatrace.com/docs/get-started/dynatrace-ui#user-menu-latest-dynatrace

[ash2]

Yes, it is set to use browser default and browser default is set to use local timezone>

[ash2]

Hi Team, 

Can I please request for further assistance on this issue?

[GosiaMurawska]

Hi @ash2 
Have you managed to solve the problem? It would be great if you could share the solution with the Community users. 💡

[calfano]

I've noticed the same behavior

[ash2]

There is no straightforward way. I have written a custom function to convert this into a required timezone. 

[Peter_Youssef]

Hi @ash2 

• Kindly check if the cluster nodes date & time have the same configurations or not.
• NTP should be properly configured on all cluster nodes to avoid time discrepancies and Synchronization issues.

Regards,

Peter.