Using service user for accessing dynatrace dashbords

[AshokBolla]

Hi Team,

We have a small requirement involving the integration of a new dashboard app with a custom application. In the new dashboard app, there is no anonymous access link available, so we are considering using a common user in the background to log in to the Dynatrace portal.

In our custom app, we have around 400 users. When they click on the Dynatrace dashboard link in the app, they will be redirected to the Dynatrace sign-in page. We want to use a service user in the background for this process. Will this approach work and be feasible without any issues?

[ChadTurner · Accepted solution]

I haven't seen this overall in the settings for the new dashboards/notebooks. The verbiage all points to an account existing in Dynatrace in order to see the data. Would be a great RFE is you need the same level of anonymous access as the classic dashboards.