28 Jun 2021 11:27 AM - last edited on 15 Jun 2023 12:34 PM by Karolina_Linda
Dears,
the managed server was disconnected for 15 mins, and it's happened two times today.
Where can I look to investigate this issue? could you provide me with the log path?
Rakan
Solved! Go to Solution.
28 Jun 2021 11:49 AM
Hello,
what exactly do you mean by disconnected in this case? Dynatrace Managed cluster was disconnected from Mission Control or you have encountered the unavailability of Dynatrace Managed cluster?
Most likely the issue is outside Dynatrace Managed cluster. I'd recommend to check the events in CMC console as well as the log files on Dynatrace Cluster nodes (/var/opt/dynatrace-managed/log).
Julius
28 Jun 2021 12:18 PM
Hello @Rakan_khalaileh
As @Julius_Loman already provided the location to look into the logs. This happens sometimes when you have an issue with your configured proxy to connect to the Dynatrace Mission Control/or if you have an issue with the Firewall.
Regards,
Babar