Extensions for Hp Proliant and Hp Chasis: status codes 32 and 38

[bvypk]

Please help us with the solutions for the status codes this issue is appeared on Extensions for Hp Proliant and Hp Chasis. 

Dyntrace error Failed to assign monitoring configuration to ActiveGate. Reason: INVALID_CONFIG_ERROR:Invalid configuration: Duplicated Host address / port (ip: 0.0.0.0, port: 161); [status code=32];

Failed to assign monitoring configuration to ActiveGate. Reason: DEVICE_CONNECTION_ERROR:Status DEVICE_CONNECTION_ERROR (38) returned from 1 agents (10.********: Agent(10.********): GetBulk timout args: 1.3.6.***** : request timeout (after 3 retries) [status code=38])

[jegron]

Hi,

Is it the same configuration log ? It seems you have a wrong entry in your configuration :

Duplicated Host address / port (ip: 0.0.0.0, port: 161)

Could you fix it ?

[bvypk]

No Duplicate entry for device.  And no configuration gaps. 

[jegron]

Hmm.

Did you configure it through API or GUI ? Could you share your configuration payload (with anonymized IP of course) ?

[bvypk]

Using GUI for configuring the devices.

[jegron · Accepted solution]

Regarding duplicate issue you should create a configuration with 1 host, then add gradually others to identify why it failed.

Regarding timeout issue :

• Try to run snmpwalk from the AG
• If it works well you can adapt SNMP settings in your configuration:
  • Increase timeout if the device is far away from AG and you have lots of OiD to poll
  • Reduce Max repetitions to 50 if you have an MTU issue (reducing response payload)

[bvypk]

Could you please provide the right snmpwalk command to check connection establishment. We ran the below snmpwalk command from AG server but we received the timeout error.

snmpwalk -v2 -c  public <IP Address>