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Fortinet Fortigate extension - missing information

soportetr
Organizer

Hello everyone,

The fortigate extension was configured and everything is OK. However, it does not display information. Attached images for more information:

soportetr_1-1718735246248.png

soportetr_2-1718735267228.png

soportetr_3-1718735301977.png


What could be missing?

Thanks in advance

1 REPLY 1

JamesKitson
Dynatrace Guru
Dynatrace Guru

The logs should have more information. If there are handled exceptions (e.g. authorization etc...) you can see an OK state but no data.

Your best option will be working with support so they can help review the logs.

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