How to force alerts to be enabled?

[jegron]

Hi,

How can I force alerts to be enabled when an extension is deployed or updated?

I followed this documentation to extract the alert in JSON format:

https://docs.dynatrace.com/docs/extend-dynatrace/extensions20/extension-customize#custom-metric-even...

I tried this but it does not work :

{

    "id": "XXXXX",

    "metricSelector": "XXXXX",

    "name": "XXX",

    "description": "XXX",

    "severity": "AVAILABILITY",

    "enabled": true,

[....]

}

Thanks.

Julien

[Mike_L · Accepted solution]

As far as I know we always ship them disabled to allow customers to enable it at will, rather than causing new problems which they didn't set up any routing for or other rules.

[jegron]

Hi @Mike_L !

A side-effect is that the customer (or the partner 😀) doesn't realize that he's disabling alerts when he upgrades his extension. It almost becomes good practice to create the alert independently of the extension. What do you recommend?

[Mike_L · Accepted solution]

I'd go with clone the alerts that you're interested in, tweak them a bit to fit your need and then use those alerts, they won't be disabled.