IBM MQ Extension - Issue

[h_medeiros]

Hello,

I configured an extension for IBM MQ, filled in the endpoint information correctly, the connection status is ok, but Dynatrace is unable to view any data.

Info:

Version MQ = 9.1

Permissions:

+connect, +inquire, +display: QUEUE MANAGER

+display, +inquire: QUEUES, NAMELISTS

+display: CHANNELS, LISTENERS

+change: QUEUES (If retrieving enqueue/dequeue counts)

+inquire, +put: SYSTEM.ADMIN.COMMAND.QUEUE

+display, +get: SYSTEM.DEFAULT.MODEL.QUEUE

Does anyone know what can it be?

[DanielS · Accepted solution]

The permissions seems ok, I suggest you to do a step by step check of this https://www.dynatrace.com/support/help/shortlink/ibm_mq#extension-installation- after that, please check the certificates, is crucial https://www.dynatrace.com/support/help/shortlink/ibm_mq#ca-signed-certificates-

Hope it helps

[h_medeiros · Accepted solution]

The solution was to install a new version of the file (custom.remote.python.ibmmqpcf.zip).