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Need help to configure Postgresql Plugin with Dynatrace

vishnu_prasad
Newcomer

Hi,

Need help to configure Postgresql Plugin with Dynatrace. Could anyone help?

@Max S

4 REPLIES 4

hayden_miedema
Inactive

Hi Vishnu,

What do you need help with in configuring this plugin? Can you be a bit more specific?

Thanks,

Hayden

vishnu_prasad
Newcomer

Hi Hayden,

Need help to configure postgresql db with Dynatrace to monitor. I tried adding postgresql plugin to retrieve the readings, but not sure whether i did rightly. I am getting null when executing it.

Regards,

Vishnu

Hi Vishnu,

I take it that you correctly entered the required information for setting up the plugin? i.e. you had a successful connection when entering database name, username, password, and port?

If so, then I recommend you next step might be opening a support ticket with Dynatrace support: https://www.dynatrace.com/support/contact-support/

They will have more access to the necessary mechanisms to troubleshoot your issue.

Regards,

Hayden

visla
Newcomer

Hello @Vishnu P. and @Hayden M.!

Did you manage to fix the issue with the measurements returning null in the PostgreSQL Monitor?

One of my customers is experiencing the same
issue, they have provided admin rights to the user but still getting
null in all measurements.

As the plugin is a Community Plugin and not supported, I don't think
opening a support ticket with Dynatrace support might help.

What could we try?

Thanks a lot in advance!

Vanessa