26 May 2025 03:15 PM
Hello,
I have a problem with my python 2.0 extension, when I download in ActiveGate, I get this error message:
File "E:\Apps\dynatrace\remotepluginmodule\agent\res\dsruntime\python3.10\lib\runpy.py", line 196, in _run_module_as_main
[err] return _run_code(code, main_globals, None,
[err] File "E:\Apps\dynatrace\remotepluginmodule\agent\res\dsruntime\python3.10\lib\runpy.py", line 86, in _run_code
[err] exec(code, run_globals)
[err] File C:\ProgramData\dynatrace\remotepluginmodule\agent\runtime\extensions\python_venvs\custom_usercubetestv2_0.0.21\lib\site-packages\usercubetestv2\__main__.py", line 5, in <module>
[err] from usercubeconfig.usercubeconfig import baseURL, apiVersion, baseurldyn, Token
[err]ModuleNotFoundError: No module named 'usercubeconfig'
MY setup.file :
I have no problem locally. Please help me.
27 May 2025 07:33 AM
Look at the log files from the extension module itself on ActiveGate to check if there are no issues downloading the module on the ActiveGate.
27 May 2025 02:53 PM
Hello Julius,
Thanks for your advice, I checked the logs in my activegate (windows server), I don't see any traces for my modules, I shared with you the logs concerning ruxitagent_extensionsmodule.log
27 May 2025 10:04 PM
Can you share the extension itself?