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Query chart in the Data Explorer

Frequent Guest

We have deployed a plugin on ActiveGate server, and we have added an endpoint, also, in technologies and custom devices it is giving response time data. But when we're trying to configure the same query chart in the Data Explorer, we are getting no data. Could you please suggest why it is happening and how we will troubleshoot this?

We have checked that this plugin is working for the MySQL database. But when we're trying to configure the endpoint for the Oracle, we're not getting any data.


Dynatrace Guru
Dynatrace Guru

Which method are you using to extract data? Reading through the post it might be the custom database query extension. Please go with a support case as it would help to see the logs.


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