15 Jul 2024
03:37 PM
- last edited on
16 Jul 2024
07:00 AM
by
MaciejNeumann
we are using Log ingestion and Event extract to catch the log and throw alert.
Is there is a way we can define a DXC SNOW group in the event extraction properties.
29 Sep 2025 04:15 PM
If the data exists in the log, then yes you could dynamically pull that DXC group and list it in the payload. If the data isn't in the log, you can always set the DXC group but that will be don't statically in the description of the event template.
30 Sep 2025 01:55 AM
@sundarv1 If your purpose is to add in some metadata like the snow group name in problem details to pass it on to servicenow when a incident is created you can use the Properties that are available in the event extraction rules to define additional metadata
Hope this helps