You have not lost access to all logs - on-demand logs are still available via the problems, host and process group views

[juanrergis]

Hello, make a query in the console and in the logs section, when users want to download, the following message appears:

 

[Mizső]

Hi @juanrergis,

It is not a solution for you problem but I recommend (If you had available memeory resources in your DT cluster) to upgrade Log Monitoring V2. Your screen is a Log Moniotring V1 which will have EOL and will be switched off in January 2024. I would not build a soultion with Log Monitoring V1.

Best regards,

Mizső

[juanrergis]

Thank you very much DynaMight, my question refers to what could be causing the error, whether it is licensing issues or disk space issues. Where can I see some indicator?

[Mizső · Accepted solution]

Hi @juanrergis,

Fist of all check your NFS and Storage setting at the environment  in the Cluster management.

I hope it helps.

Best regards,

Mizső