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After oneagent uninstalled getting error on Aix Servers

Rohitk
Participant

Hi,

I encountered this after uninstalling OneAgent on the AIX server. The error message that I received is as follows:

Rohitk_1-1678813059006.png

I am unsure of what this error means and how to resolve it

Could anyone  please provide me with some assistance on this matter? Any help or guidance would be greatly appreciated.

4 REPLIES 4

DanielS
DynaMight Guru
DynaMight Guru

Hi @Rohitk it seems that you lack of required permissions, please check the permissions detailed here.

The true delight is in the finding out rather than in the knowing.

radek_jasinski
DynaMight Guru
DynaMight Guru

Probably an error with permissions as @DanielS wrote. I had a similar situation several times. Before verifying permissions, I recommend that you reboot the server if possible - in my case a reboot helped.

Have a nice day!

alexander_dt
Dynatrace Helper
Dynatrace Helper

It would seem as if OneAgent did not fully uninstall and the system still tries to load its library. Did you uninstall it with administrative privileges (root)? If not, it may not have been able to do so for lack of privileges.

As @radek_jasinski mentioned, you did reboot afterwards, right?

You could also try to install it once more (as root) and then run the uninstall again (as root).

Rohitk
Participant

Thanks for all your guidance and help, After taking the server reboot issues were resolved.

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