Agent uninstall kills apache web server reponse

[henk_stobbe]

Hello,

Does anybody ever experienaced that after the OneAgent uninstall the apache web threads stop responding.

The config and log files where also removed after the uninstall.

KR Henk

[Julius_Loman]

Did you restart the apache after uninstall?

[henk_stobbe]

Hi Július,

No the apache was not restarted, followed

https://www.dynatrace.com/support/help/setup-and-c...

to the letter.

FYI I have two identical environments, the relatively busy one had the issue's the other environment had absolute no issue's

KR Henk

[Julius_Loman · Accepted solution]

Well if the Apache was not restarted, the agent is still running in the process. Anyway if you uninstall and have removed the files, you definitely have to restart monitored processed in the same way as after agent installation so the oneagent injected part will be removed from monitored process.