12 Nov 2024 01:36 PM
So I am not looking for multiple ServiceNow instances in one Dynatrace instance,
But multiple Dynatrace instances/environment using one ServiceNow can this be done?
Could be a question for ServiceNow but maybe someone has experience?
KR Henk
Solved! Go to Solution.
12 Nov 2024 02:16 PM
Yes, you should be able to. I had this experience with two different clients, where they integrated more than one tenant to the same SN instance.
Are you currently facing any issue with this?
12 Nov 2024 05:36 PM
Hello,
No, no issue's yet. I want to implement the SN app to retrieve CMDB data from DT. I think there is a memory from the past when this was not possible yet. (as I remember in the "very" old version data was send to SN, and now the data is retrieved from DT but I am not sure....)
KR Henk
12 Nov 2024 03:54 PM
AFAIK there's no restriction.
I worked in the past with customers having multiple tenants in a single SN instance.